> tech

Saturday, May 5. 2007

what a techtease

I got an unexpected phone call the other day. It was the phone company, trying to sell me DSL. I'm sure I rolled my eyes as soon as they started their pitch.

Required background: I've been trying to get DSL ever since we bought our house, three years ago. In fact, I ordered it from Speakeasy/Covad, and had it installed and sort of online for two weeks. Of course our loop length turned out to be double what SBC/AT&T (the ILEC) claimed it to be, and at 22000 ft the only way to get stable service was to drop it down to 386/128 Kb, from the theoretical 6.0 Mb / 768 Kb service I had ordered. This was quite a blow, since I was still dealing with a billing fuck-up nightmare with the cable company from cable internet service at our apartment. Alas, since I work from home I had no choice but to go with cable again. Still I didn't give up on the hope of being able to tell the cable company to fuck off for good.
When I saw AT&T service trucks in my neighborhood, I stopped to chat with them and found out that we have a remote terminal just down the street, not 500 meters from our house. I called and emailed AT&T relentlessly for about two years, trying to get hooked up to the RT or otherwise serviceable for DSL. I actually twice got their website to accept a new DSL order, but both times it was subsequently canceled due to my loop length. Then, about six months ago, I was offered DSL through Cincinnati Bell. I wasn't convinced that anything had changed with my loop, but I decided to let them try to hook me up. Sure enough, the service was unstable and had to be canceled. They determined that AT&T had given them bad data about my loop (surprise, surprise).

After the last install, failure and cancellation, I had given up on DSL. I quit calling, I quit checking serviceability online, and I accepted that I would be stuck with cable internet as long as we live here. So when Cincinnati Bell called to tell me I was eligible for DSL, I was hesitant. I really want it, but I am skeptical as hell about whether they can actually deliver it.

I told them to go ahead and set me up, but every time I talk to them I'm just waiting for them to break the bad news. So far though, they keep telling me that all their checks have indicated that I am now serviceable, so we'll see. I got the modem in the mail today, and the service is due to be turned up Monday evening. I think I know what's coming, and I'm fully prepared for the worst, but I can't help secretly hoping that I'm wrong.

Trackbacks

    No Trackbacks

Comments

Display comments as (Linear | Threaded)

    No comments


Add Comment


Enclosing asterisks marks text as bold (*word*), underscore are made via _word_.
Standard emoticons like :-) and ;-) are converted to images.
E-Mail addresses will not be displayed and will only be used for E-Mail notifications.

To prevent automated Bots from commentspamming, please enter the string you see in the image below in the appropriate input box. Your comment will only be submitted if the strings match. Please ensure that your browser supports and accepts cookies, or your comment cannot be verified correctly.
CAPTCHA 1CAPTCHA 2CAPTCHA 3CAPTCHA 4CAPTCHA 5