to: publicrelations@netflix.com
cc: lkilgore@netflix.com
cc: reed.hastings@netflix.com
subject: Netflix profiles feature

To whom it may concern:

As a direct result of the email I received from Netflix last night regarding the elimination of the profiles feature, I have just placed my Netflix account On Hold.

For us, profiles are the most important feature differentiating Netflix from its competitors like Blockbuster Online. Profiles are integral to our Netflix experience. We are not interested in trying to merge queues or manage reviews and recommendations for three different people on a single profile/account.

My subscription is currently set to resume on 07 September 2008, but rest assured that if profiles disappear on 01 September I will instead cancel my subscription outright.

Posted by ra in rants at 01:04 | Comments (0) | Trackbacks (0)

What a lovely evening.

First of all, around midnight tonight some fucker rings our doorbell and runs off.
Great. So now I get to wonder whether it was just punk kids, or someone checking to see if anybody was home so they could rob the place. I might not be as concerned if someone hadn't rang the bell earlier today as well. I didn't answer it then because I was busy and I wasn't expecting anyone. But I can't help but wonder if someone was canvassing the neighborhood looking for unoccupied houses to return to at night.

Then, when I come back inside I'm greeted by an email from Netflix that says they are removing profiles. WTF. Their profiles are in my opinion one of their best features. We have three profiles on our account. Their email tells me they are eliminating profiles to "help [them] continue to improve" their site. If this is a taste of "improvements" to come then I guess it's about time to "upgrade" my Netflix account... to the ZERO discs plan. I'm canning their asses to let them know what I think.

GRRRRR. FUCK. THAT IS ALL.

Posted by ra in rants at 02:33 | Comments (0) | Trackbacks (0)