to: publicrelations@netflix.com
cc: lkilgore@netflix.com
cc: reed.hastings@netflix.com
subject: Netflix profiles feature

To whom it may concern:

As a direct result of the email I received from Netflix last night regarding the elimination of the profiles feature, I have just placed my Netflix account On Hold.

For us, profiles are the most important feature differentiating Netflix from its competitors like Blockbuster Online. Profiles are integral to our Netflix experience. We are not interested in trying to merge queues or manage reviews and recommendations for three different people on a single profile/account.

My subscription is currently set to resume on 07 September 2008, but rest assured that if profiles disappear on 01 September I will instead cancel my subscription outright.

Posted by ra in rants at 01:04 | Comments (0) | Trackbacks (0)