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Thursday, 13 April 2006

hello, netflix? anybody hoooome....?

We've returned three movies in the past 10 days (the most recent one 6 days ago) and Netflix has yet to acknowledging receipt of a single one. I've already reported the oldest as lost. I'm about ready to do the same for the other two. Sure maybe someone stole a disc from the mail, but they were even mailed from seperate locations/post offices. All were addressed to the Dayton NF distribution center.

Incidents like this, and the general sluggishness about NF admitting they've received a movie make me wonder... do they think it's just impossible that we will cancel our subscription because I have close to 500 movies in queue? Are they limiting our shipments to make more money off of us? We've only had 3 movies shipped to us in the past 30 days, and we have not yet had a single movie delivered to us in April!

I know all about NF rental throttling, but this is riduculous. I've told them before; I understand they can only send me so many movies per month without losing money. But don't treat people like idiots. If you receive a movie, let me know. It's ok if you wait a bit before sending the next movie, but don't point the finger at USPS when I mailed a movie back over a week ago. As much as I hate them, they aren't that inefficient.

Netflix has to be to blame for these delays. It isn't possible that the post office is taking over a week to deliver an envelope to them, is it?